Privacy notice

What is a privacy notice?

Under data protection law you, as a patient of Hertford Chiropractic, have specific rights. To communicate these rights to you in a clear and concise manner, we are providing you with this privacy notice.

Who we are

We are Hertford Chiropractic, 15 Ware Rd, Hertford, Herts, SG13 7DZ, telephone number 01992 581770, email address receptionhctc@hotmail.co.uk. For the purposes of processing your personal data we are the Controller.

The personal data we process and what we do with it

We record and use the following categories of personal data which include: name, address, telephone numbers, date of birth and health data relevant for treating you at our clinic. Our lawful basis for storing and using this data is contract and we are allowed to store and use your health data as we are a recognised health care provider.

When you use a form on this website we also receive the details you enter, the page you came from and any advertising click identifiers, used only to respond to you and measure enquiries.

Sharing your personal data

We only share your personal data with your explicit consent, where, for example we refer you to your GP or consultant, or when we need to have your x-rays analysed.

Retaining your personal data

We will retain your data for a period of 8 years after your last treatment as this is a requirement of a registered Chiropractor in the UK.

Your rights

As we process your personal data, you have certain rights. These are a right of access, a right of rectification, a right of erasure and a right to restrict processing.

You may request a copy of your data at any time. Please make such a request in writing or by email to the clinic, whose details are shown above. Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time.

Data breaches

Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay.

Should you wish to complain

You can contact the Scottish Chiropractic Association if you have concerns about or wish to make a complaint about the way we are processing your data: admin@sca-chiropractic.org. You can also contact the Information Commissioner’s Office.

Automated decision making and profiling

We do not use any system which uses automated decision making or profiling in respect of your personal data.